Order Processing Time
Items | Processing Time (excluding shipping time) |
Ready stock | 1-2 business days |
Personalised & Birthstone Collection | 2-7 business days |
Backorder items | 5-10 business days |
Shipping Rates & Delivery Times
Country | Shipping Rates | Estimated Delivery Times* | Free Shipping For Orders Above |
West Malaysia | RM8 | 1-3 business days | RM100 |
East Malaysia | RM15 | 3-7 business days | RM150 |
Singapore (Economy Shipping) | RM24 | 3-7 business days | RM200 |
Rest of the world | Visit Order & Shipping page. |
*Kindly expect a delay in deliveries due to global covid-19 outbreak.
Order Tracking
You will receive an email with tracking information once your order has been shipped. Check your junk email if you did not receive an email from us! You can also log into your account to view your order progress.
For more information on order, shipping rates and estimated delivery times, click here.
Kay Yip (verified owner) –
I love the necklace! Mine arrived 3 days in a delicate gift box . Am very satisfied with the overall experience. Will definitely recommend to others ☺️
MANISHA ABDUL MALIK (verified owner) –
In love with the necklace. Thankk youu so much for the lovely customer service also for the free gift. I loveeee it so much! 🤍
Michelle Goh (verified owner) –
bought the beaded chain in gold with my initials on it. loved the detailing and am quite amazed with the sturdiness of the chain (looks thin but doesnt snap). so far didnt tarnish yet despite wearing it for long hours and sometimes in the shower. would definitely purchase more things from this shop =)