Order & Shipping

Order Processing Time

Your order will be shipped out from Monday to Friday (excluding Malaysia public holidays).

ItemsProcessing Time (excluding shipping time)
Ready stock1-2 business days
Personalised & Birthstone Collection2-5 business days
Backorder items5-10 business days

If you place an order with a personalised / backorder item in it, you order will be shipped together with the personalised / backorder item.

Order Tracking
You will receive a shipment notification email with a tracking number once your order has been shipped. Please check your junk email folder if you did not receive an email from us. You can also log in to your account and view your order progress.

Shipping Rates
All shipping fees will be calculated automatically when you check out. Below are the rates for your reference.

Domestic Shipping (within Malaysia)

RegionShipping Rates*Estimated Delivery TimesFree Shipping For Orders Above
West MalaysiaRM81-3 business daysRM100
East MalaysiaRM153-7 business daysRM150

International Shipping (with trackable express shipping)

CountryShipping Rates*Estimated Delivery TimesFree Shipping For Orders Above
Singapore RM253-5 business daysRM200
Brunei, Hong KongRM703-5 business daysRM500
AustraliaRM853-5 business daysRM550
TaiwanRM903-5 business daysRM600
Indonesia, ThailandRM1003-5 business daysRM700
PhilippinesRM1153-5 business daysRM750
United KingdomRM1204-7 business daysRM800
GermanyRM1304-7 business daysRM900
Japan, South Korea, United StatesRM1504-7 business daysRM1000

Shipping country not in the list? Contact us to get a quote.

*International shipping rates shown may be differ from time to time. There will be price fluctuation depending on the courier service provider due to fuel & handling surcharges.

Estimated Delivery Times

The delivery time frame is just an estimation and may take longer, especially during the holiday season or in the outskirt area. Unfortunately, we are not responsible for any delays caused by destination customs clearance process or other unforeseen circumstances. If you are unable to receive the parcel within the estimated delivery date, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Handling fees, duties and taxes for international orders
You may be charged for duties, taxes or any surcharges which may be imposed by your country as your order passes through customs, in addition to handling/storage fees imposed by the courier (if applicable). Any charges on a parcel shall be paid and borne by the person receiving the parcel. Tiny Trinket has no control over these charges and is unable to advise you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, to confirm your local tax and duty fees.