Order & Shipping

Order Processing Time

Your order will be shipped out from Monday to Friday (excluding Malaysia public holidays).

Items Processing Time (excluding shipping time)
Ready stock 1-2 business days
Personalised & Birthstone Collection 2-5 business days
Backorder items 5-10 business days

If you place an order with a personalised / backorder item in it, you order will be shipped together with the personalised / backorder item.

Order Tracking
You will receive a shipment notification email with a tracking number once your order has been shipped. Please check your junk email folder if you did not receive an email from us. You can also log in to your account and view your order progress.

Shipping Rates
All shipping fees will be calculated automatically when you check out. Below are the rates for your reference.

Domestic Shipping (within Malaysia)

Region Shipping Rates* Estimated Delivery Times Free Shipping For Orders Above
West Malaysia RM8 1-3 business days RM100
East Malaysia RM15 3-7 business days RM150

International Shipping (with trackable express shipping)

Country Shipping Rates* Estimated Delivery Times Free Shipping For Orders Above
Singapore  RM24 3-5 business days RM200
Brunei, Hong Kong RM70 3-5 business days RM500
Australia RM85 3-5 business days RM550
Taiwan RM90 3-5 business days RM600
Indonesia, Thailand RM100 3-5 business days RM700
Philippines RM115 3-5 business days RM750
United Kingdom RM120 4-7 business days RM800
Germany RM130 4-7 business days RM900
Japan, South Korea, United States RM150 4-7 business days RM1000

Shipping country not in the list? Contact us to get a quote.

*International shipping rates shown may be differ from time to time. There will be price fluctuation depending on the courier service provider due to fuel & handling surcharges.

Estimated Delivery Times

The delivery time frame is just an estimation and may take longer, especially during the holiday season or in the outskirt area. Unfortunately, we are not responsible for any delays caused by destination customs clearance process or other unforeseen circumstances. If you are unable to receive the parcel within the estimated delivery date, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Handling fees, duties and taxes for international orders
You may be charged for duties, taxes or any surcharges which may be imposed by your country as your order passes through customs, in addition to handling/storage fees imposed by the courier (if applicable). Any charges on a parcel shall be paid and borne by the person receiving the parcel. Tiny Trinket has no control over these charges and is unable to advise you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, to confirm your local tax and duty fees.